Once you’ve received a quote from us, simply give us the green light and we’ll start working our magic!
Everywhere! We have a home office based on the Mornington Peninsula and have an excellent courier that can deliver to local surrounding suburbs. If you’re a little further away, we use Sendle to safely deliver your printing.
Delivery costs are included in all our quotes
Absolutely! Upon completion of your order, you can come and collect from our home office based in Frankston.
Once the artwork has been approved, we do not offer returns or exchanges. It is the responsibility of each client to check and approve the final artwork before printing starts. Change of mind on final approved designs from the original quote and brief may accrue additional artwork charges.
Yes! All artwork orders include a digital artwork proof and an unlimited amount of artwork changes prior to the artwork being printed.
It is the client’s responsibility to check all details carefully once you have received your artwork proof/s. We need your help to do the job right the first time and to save you the expense of reprinting a job due to an error.
We’ve been known to design, print and deliver an order in under a week. That was hectic!
For a stress free experience allow 3 weeks from accepting our quote to the printing stage. It does all depend on how many changes are required and how quickly you’re able to send through the required details.
Of course! We understand that no matter how hard you try, there’s always changes to wedding guests and guest numbers.
When choosing the colours for your artwork, it’s important to note that they may look different on a real product than what you see on your computer monitor.
Even if you have calibrated your monitor to a specific colour profile, there are various factors that influence the final appearance of colours on a printed product. Because of this, we can’t guarantee colour accuracy 100%.
It is important to also note that there will be a slight colour variation between large signs/posters compared to small printed products like invitations due to a different type of printer and stock being used.
Quotes are provided, and design will not commence until the quote has been approved. Quotes may occur a variation where styling and paper costs may change from original quote. All design work will stop until the amended quote has been approved, or a new agreement has occurred between both parties.
Payments can made in instalments should it be requested and agreed by both parties. Final or full payment is to be received 7 days after receiving the final printed product. Payments can be received by direct bank transfer, PayPal or cash.
Instinctive Graphics reserves the right to use the designs, or photos of the designs on any social media platform or website. Any personal details will be changed/blurred.
Invitations are not placed into the envelopes, we let you do that fun part!
However, we do supply complimentary Belly Bands to keep your stationery nice and neat and looking fancy!
Items which are scored (place cards, programs etc) come flat with a score line for easy folding.
These items are for personal use only. You may not re-sell or distribute these items. They are for non-commercial use only. Instinctive Graphics retains all rights.
Yes! All invitation and Save the Date orders include blank, smooth white banker lick n stick envelopes. If you would like coloured envelopes or your envelopes to be printed, please let us know so we can include it in your quote.
Instinctive Graphics often may offer a competition whilst showcasing at Wedding Expos. All information provided in entering remains private and confidential.
Instinctive Graphics will only email an original follow up email and will not further use emails or details for future marketing materials.
Winners of the competition are selected at random and will be contacted directly and announced on our social media platforms. Winners of the competitions win a base stationery package, that does not include specialised paper or finishes. Specialised papers and finishes can be used at the winner’s expense.